Fast-Forward your CX

Accelerate your digital success with a first-hand look at CX Circle NYC. Dive into 13 sessions below with insights from brands like Uber, Microsoft, Mercedes, Shutterfly, and more. Explore topics on AI, analytics, A/B testing, personalization, brand-building, ROI, and upcoming trends.

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Experience intelligence just entered the chat
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AI + personalization: Microsoft’s formula for DTC success
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Analytics made easy with Contentsquare: Speed to value for every digital team
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Foster an insights-driven culture with product analytic (Mercedes & Credera)
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Bridging the gap: syncing the cross-device customer journey [Shutterfly & Rent The Runway]
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Smarter data, connected insights: Building the behavioral backbone of your analytics
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The CX blueprint: What Uber and Olaplex are watching in 2025
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Building an analytics practice at scale: From enterprise strategy to channel execution
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The future of experimentation: Bissell's tips to sweep you off your feet

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